Korjobs.com

Sign In

Job Openings

Job Openings

Samsung Retail Sales Manager

Admin 2022.02.21 21:40 Views : 1630

Samsung Retail Sales Manager

Companies Los Angeles, CA
Full-time
 
  • Where: Samsung SES-L Retail Stores in High-Traffic Locations
  • Who: Experienced Retail Store Manager
  • Job Title: Sales Manager
  • Samsung Electronics America and 2020 Companies have partnered to hire an experienced Full-Time Sales Manager within the retail space.
  • Samsung Stores are an interactive and fun product theater designed to treat shoppers to an immersive experience with Samsung’s products and services.
  • At a Samsung Experience Store, we want customers to learn by experiencing Samsung products first-hand while receiving world-class service and sales experience.
  • As a Sales Manager, you are responsible for driving sales performance and the overall locations customer experience.
  • You are empathetic and composed, setting the pace and energy for all customers and associates.
  • You have an entrepreneurial spirit and treat each customer like they are your last.
  • In addition, the Manager will be responsible for location staffing and performance management of sales associates.
  • Accountable for the overall locations customer experience
  • Responsible for coaching all associates in the location on all sales behaviors, promotions and operational processes
  • Performance manage associates including but not limited to providing performance improvement plans as needed
  • Create the locations overall sales culture in the location
  • Support for all continued learnings and ensure trainings are completed by all associates.
  • Provide individual goals to all associates
  • Responsible to attend all location weekly leadership performance meetings
  • Tracking all individual performance and providing recognition and coaching
  • Provide support for all customer workshops within the location
  • Accountable for the customer experience on Live Virtual Agent for all locations
  • Accountable for entry of B2B lead generation within the location
  • Responsible for the Sales Floor Leadership process
  • Work in conjunction with the Samsung team to create, schedule and post all employee schedules within the location
  • Responsible for inventory awareness in the location and partner with Corporate support team as needed
  • Accountable for all Launch and Holiday preparedness
  • Responsible to serve as the Sales Floor Lead or Manager on Duty while at the location each day
  • Support Level I repair processes in the location
  • Responsible for locations Cash Handling/Deposits including overages/shortages
  • Responsible for POS Overrides (discounts, returns, etc)
  • Accountable for Alarming/Disarming building; including responding to alarm calls off hours
  • Attend weekly retail DTC meetings and recap overall sales tasks
  • Responsible to ensure labor spend is within the issued Samsung provide labor budget
  • Bachelor's Degree from an accredited university
  • 2-4 years of experience in large big box or specialty retailer
  • 1-2 years of experience leading a team of associates
  • 1-2 years of inventory or visual merchandising experience
  • Mobile industry or consumer electronics retail experience strongly preferred
  • Technical Knowledge: Proficient in Android Hardware
  • Work nights, weekend, and holidays
  • Video interview within 24 hours of screening
  • Retail and mall experience a plus
  • Bilingual (Chinese/Korean/Spanish) speaking a plus
  • Manage, motivate, direct and coordinate activities of team members to meet and/or exceed sales goals and objectives
  • Personally accountable for team members and all documents pertaining to team sales
  • Responsible to accurately track head count, office/kiosk revenue and changes
  • Effectively provide daily direction, sales training, and guidance while ensuring retention of superior Sales Representatives
  • Run all sales meetings; make daily schedule for teams
  • Successfully determine staffing requirements, interview, hire, develop, and manage new employees
  • Attend meetings and conference calls as required
  • Ensure adherence to all company policies and procedures
  • Administer and document all counseling's and terminations appropriately, accurately and in a timely manner while following established procedures
  • Effectively sell products and services in a retail store environment
  • Meet or exceed personal sales goals on a monthly basis
  • Advise customers by providing information on products and services
  • Help customers make selections by building customer confidence
  • Responsible for accurately tracking and communicating all activity to Retail Operations
  • Accurately document and report sales
  • Dress and act professionally at all times
  • Maintain proper headcount in market as determined by client
  • Customer/client satisfaction based on team rejection percentages and substantiated complaints
  • Demonstrate ethical and professional standards in a business environment
  • Demonstrate good judgment and initiative, make decisions and problem solve
  • Able to work autonomously with excellent time management skills
  • Excellent verbal and written communication and interpersonal skills
  • Positive attitude, willingness to learn and ability to work flexible hours including evenings and weekends
I want to
List
No. Subject Author Date Views
43 Senior HR Business Partner Admin 2022.03.19 1074
» Samsung Retail Sales Manager Admin 2022.02.21 1630
41 Senior Talent Acquisition Specialist Admin 2022.02.17 1122
40 Full Time Faculty - Foreign Languages - Japanese Professor, Long Beach Community College District - Long Beach , CA Admin 2022.02.17 33360
39 Communications Specialist Lead (Technical Writer, Sr.), CalOptima - Orange , CA Admin 2022.02.17 3197
38 Kantar - Research Analyst - Rotational Development Program Admin 2022.02.17 1113
37 Artificial Intelligence, Consultant - Applied Artificial Intelligence Admin 2022.02.09 1084
36 Oracle Pl/SQL Developer Admin 2022.02.09 1435
35 Business Development Manager II AbbVie•Laguna Hills, CA 92653 Admin 2022.02.08 967
34 The Walt Disney Company solatoz@gmail.com 2022.02.08 1069
33 Sr. Director, Payer Market Innovation - OptumInsight - Telecommute Admin 2022.02.05 1395
32 Lead, Diversity Recruiting Enablement at Compass in Los Angeles, CA Admin 2022.02.05 1585
31 Human Resources Strategic Business Partner at Signature Flight Support in Van Nuys, CA Admin 2022.02.03 201
30 Director of Training at DRG Food LLC in Las Vegas, NV Admin 2022.02.03 181
29 HR Business Partner at Phoenix Labs in Los Angeles, CA Admin 2022.02.03 197
28 Open Source Developer - EBSCO Industries Admin 2022.01.30 176
27 Senior Principal Technical Business Development Director - Red Hat, Inc. Admin 2022.01.30 190
26 Open Source Intelligence Analyst Admin 2022.01.30 191
25 Senior Business Development Manager - Artificial Intelligence - Microsoft Admin 2022.01.30 210
24 Full Stack Developer - 100% Remote - BCforward Santa Ana, CA BCforward 2022.01.27 190
Write Tag